dbk66 Privacy
Policy

When you register, use, or interact with the dbk66 platform, we collect certain categories of personal information. The type and volume of data collected depends on how you engage with dbk66 — for example, simply browsing the site generates a different data footprint than registering a player account and making a deposit. The following table summarises the main categories of data we collect and the primary source of each.

Sensitive Data

dbk66 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, political opinions, genetic data, or health information. The only partial exception is age-related data: we collect date of birth and may request age-verification documents as part of our mandatory 18+ compliance programme. This data is handled with additional care and is used exclusively for age verification and responsible gaming purposes.

Data Collected from Minors

The dbk66 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data belonging to a minor has been submitted to our platform, we will immediately delete that data and close the associated account. If you believe a minor has registered on dbk66, please contact us at [email protected] immediately.

dbk66 processes your personal data only for clearly defined, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The following outlines the specific purposes for which your data is used, along with the legal basis that justifies each type of processing.

Account Management & Service Delivery

The primary use of your personal data is to create and manage your dbk66 player account, process deposits and withdrawals in BDT and INR, grant access to casino games and cricket betting markets, administer bonuses and promotions, and provide customer support. This processing is necessary for the performance of the contract between you and dbk66.

Identity Verification & Fraud Prevention

We use identity data and financial data to verify your identity as part of our Know Your Customer (KYC) obligations, to detect and prevent fraudulent activity, to enforce our one-account-per-player rule, and to ensure that no player under the age of 18 accesses the platform. This processing is necessary for compliance with our legal and regulatory obligations and to protect the legitimate interests of dbk66 and the wider player community.

Anti-Money Laundering (AML) Compliance

Transaction data and identity data are monitored and retained to fulfil our anti-money laundering obligations. Where suspicious activity is identified, we may be required to report certain information to relevant authorities. This processing is a legal obligation and cannot be waived or opted out of by individual players.

Platform Improvement & Analytics

Technical data and usage data are analysed in aggregate to understand how players interact with the dbk66 platform, identify areas for improvement, resolve technical issues, and develop new features. Where possible, this analysis is performed on anonymised or pseudonymised data sets so that individual players cannot be identified.

Marketing & Promotional Communications

With your explicit consent, dbk66 may use your contact data and marketing preferences to send you promotional emails, SMS messages, or in-platform notifications about bonuses, seasonal offers (such as BPL season promotions, Eid offers, or Pohela Boishakh specials), and new game launches. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting [email protected]. Withdrawing marketing consent does not affect the lawfulness of any processing carried out before the withdrawal.

Responsible Gaming Monitoring

Usage data and betting pattern data may be analysed to identify signs of problem gambling behaviour, such as unusually rapid increases in deposit frequency, bet size escalation, or extended uninterrupted playing sessions. Where such patterns are identified, dbk66 may reach out proactively to offer responsible gaming resources or to apply protective account restrictions in accordance with our Responsible Gaming Policy.

dbk66 does not sell, rent, or otherwise trade your personal data to any third party for commercial purposes. However, operating the dbk66 platform requires us to share certain data with carefully selected third-party partners and service providers who support our operations. All such third parties are contractually required to process your data only for the specific purposes we have authorised and to maintain appropriate security standards.

Payment Processing Partners

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, or Mastercard, the relevant transaction data is shared with the applicable payment processor to complete the transaction. Each payment partner operates under its own privacy policy and regulatory framework. We recommend reviewing the privacy policy of your chosen payment provider for information on how they handle your financial data.

Game Software Providers

Casino and live casino games on dbk66 are supplied by third-party providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. When you play a game supplied by one of these providers, certain technical and gameplay data (such as your session identifier and bet history within that game) may be processed by the provider's systems for game delivery and fair-play audit purposes. Game providers do not receive your personal identity data beyond what is technically necessary for game session management.

Identity Verification & KYC Providers

To fulfil our KYC and age-verification obligations, dbk66 may use third-party identity verification services. Your identity documents and verification data are shared with these providers solely for the purpose of confirming your identity and age. All KYC providers used by dbk66 are bound by strict data processing agreements and operate to recognised security standards.

Analytics & Platform Performance Providers

We use third-party analytics tools to help us understand platform usage patterns and improve the dbk66 experience. These tools may process technical data and usage data on our behalf. Where possible, this data is anonymised or pseudonymised before being shared with analytics providers.

Legal & Regulatory Disclosure

dbk66 may disclose your personal data to law enforcement agencies, courts, regulatory bodies, or other public authorities where we are required to do so by applicable law, court order, or legal process. We will, where legally permissible, notify affected players of any such disclosure request.

The dbk66 platform uses cookies and similar tracking technologies — including pixel tags and local storage — to operate the platform effectively, remember your preferences, and analyse usage patterns. A cookie is a small text file placed on your device by a website you visit. Cookies are widely used across the internet and serve a range of essential and non-essential functions.

Managing Your Cookie Preferences

You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of the dbk66 platform — for example, you may need to log in again on each visit if session cookies are blocked. For instructions on managing cookies in your specific browser, refer to your browser's built-in help documentation.

Please note that disabling strictly necessary cookies or security cookies will prevent the dbk66 platform from functioning correctly and may result in your session being terminated for security reasons.

dbk66 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Active Account Data: Personal and financial data associated with an active player account is retained for the full duration of the account's active status plus a post-closure retention period as required by AML and financial record-keeping obligations;
• KYC & Identity Documents: Identity verification documents are retained for a minimum of five years following account closure, in line with standard anti-money laundering record-keeping requirements;
• Transaction Records: All deposit, withdrawal, and betting transaction records are retained for a minimum of five years following the date of the transaction;
• Customer Support Records: Communications with our support team are retained for up to three years following the resolution of the relevant support interaction;
• Marketing Data: If you withdraw consent to marketing communications, your marketing preferences are updated immediately and no further marketing is sent. Records of your consent withdrawal are retained to demonstrate compliance;
• Analytics Data: Aggregated, anonymised usage data that cannot be linked back to an individual player may be retained indefinitely for platform improvement purposes.

Data Storage Location

dbk66 stores player data on secured servers. Where data is processed or stored outside of Bangladesh, dbk66 ensures that appropriate contractual safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.

dbk66 implements a layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal information against unauthorised access, accidental loss, alteration, disclosure, or destruction. The following measures are among those we have in place:

• SSL/TLS Encryption: All data transmitted between your device and the dbk66 platform is encrypted using SSL/TLS protocols. The padlock icon in your browser address bar confirms that your connection to dbk66 is secure;
• Password Hashing: Player passwords are stored using strong one-way cryptographic hashing algorithms. dbk66 staff cannot view or retrieve your password in plain text — if you forget your password, it must be reset rather than recovered;
• Access Controls: Access to systems that hold personal data is restricted to authorised personnel on a strict need-to-know basis. All staff access to personal data systems is logged and audited;
• Two-Factor Authentication: dbk66 supports optional two-factor authentication (2FA) for player accounts to provide an additional layer of login security. Players are strongly encouraged to enable 2FA;
• Intrusion Detection: The dbk66 platform operates continuous monitoring for unusual access patterns, brute-force attempts, and other indicators of potential compromise;
• Regular Security Reviews: Our security posture is reviewed regularly and updated in response to emerging threats and industry best practices.

Data Breach Response

In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, dbk66 will take immediate remedial action to contain the breach and will notify affected players without undue delay. Notifications will be sent to the email address registered on the affected player's account and will include details of the nature of the breach, the categories of data involved, the steps dbk66 has taken to address the breach, and any recommended actions for the affected player to protect themselves.

As a dbk66 player, you hold a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team at [email protected] with a clear description of your request.

Right of Access

You have the right to request a copy of the personal data that dbk66 holds about you, together with information about how and why it is being processed. We will respond to verified access requests within a reasonable timeframe. Where a request is manifestly excessive or repetitive, we reserve the right to charge a reasonable administrative fee or decline the request.

Right to Rectification

If any personal data that dbk66 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You may update certain data categories — such as your contact email address or mobile number — directly through your dbk66 account settings. For data categories that cannot be self-updated, please contact our support team.

Right to Erasure

You may request that dbk66 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. Please note that erasure requests cannot be fulfilled where retention of the data is required by applicable legal obligations, such as AML record-keeping requirements. In such cases, we will explain which data must be retained and why.

Right to Restrict Processing

In certain circumstances — such as where you contest the accuracy of data we hold, or where you have objected to processing and a review is pending — you may request that we restrict the processing of your personal data. During a restriction period, dbk66 will continue to store the data but will not actively process it beyond what is legally required.

Right to Object to Marketing

You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. Upon receipt of a valid objection, dbk66 will cease processing your data for marketing purposes immediately. You may also update your marketing preferences directly through your account settings at any time.

Right to Data Portability

Where technically feasible and applicable, you have the right to receive a copy of the personal data you have provided to dbk66 in a structured, commonly used, machine-readable format, and to transmit that data to another service provider of your choice.

dbk66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made to this Policy, we will notify active players by email to their registered address and by displaying a prominent notice on the dbk66 platform for a reasonable period following the update.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how dbk66 handles your personal data. Your continued use of the dbk66 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms.

Previous Versions

Where a material revision has been made, previous versions of the Privacy Policy may be requested by contacting our support team. We maintain an archive of prior policy versions for transparency and compliance purposes.

Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy, the personal data dbk66 holds about you, or the way in which your data is being processed, please contact us using the details below. We take all privacy enquiries seriously and will respond promptly and constructively.

• Email: [email protected] — subject line: "Privacy Enquiry"
• Platform: https://dbk66.app
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Target: We aim to acknowledge all privacy enquiries within 48 hours and provide a substantive response within 30 days.

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.